Refund policy
Returns & Exchanges
We want you to feel confident shopping with BlueUni. If your fit isn’t quite right, we’re here to help.
Eligibility
Items may be eligible for exchange or store credit when they meet all of the following conditions:
- Your exchange request is submitted within 14 days of delivery.
- The item is unworn, unwashed, and in its original condition.
- All original tags and hygienic liners remain fully intact.
- The item is free of makeup, deodorant, perfume, lotions, pet hair, stains, odors, or any signs of wear.
- The item has been inspected and approved by our team upon return.
Because swimwear is an intimate garment, all returned items are carefully inspected before an exchange or store credit is issued. We reserve the right to decline any return that does not meet these standards.
Bottoms
To provide greater confidence while shopping, bikini bottoms are now eligible for exchange or store credit only, provided they are returned in new, unworn condition with the hygienic seal fully intact and pass our inspection upon arrival.
Refunds
We do not offer refunds to the original form of payment. Approved returns are eligible for:
- Exchange for another size, color, or style (subject to availability), or
- Store credit for a future purchase.
If your order arrives damaged or incorrect, please contact us at support@blueunibikinis.com within 48 hours of delivery so we can review the issue and assist.
Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.
Thank you for shopping with BlueUni Bikinis.